The Global Performance Management Report 2023, conducted by Talent Strategy Group, surveyed 300 companies across 15 industries and 10 countries. The report found that most companies have a performance management process in place, but that many employees are not satisfied with it.

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The report found that while performance management is a near universal process, its purpose is not always clear. 95% of companies have a performance management process in place, but only 53% of employees are satisfied with it. This suggests that many companies are not using performance management effectively.


The report also noted that leaders often lack the capability to execute performance management. Only 12% of leaders can provide high quality coaching and feedback, and just 23% can set challenging goals. This lack of capability is fundamentally undercutting the ability of performance management to deliver higher performance. Similarly, companies are redesigning their performance management processes frequently. Around 88% of companies have redesigned their performance management process in the last 4 years, and 50% have redesigned it in the last 2 years alone. This suggests that companies are not satisfied with the results that their current processes are delivering.